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Toll Free: 1(800) 822-8327
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E-Mail: dc@vendingdiscount.com
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Terms and Conditions

 


By visiting or making use of this website in any manner, you are accepting the practices described in this Terms and Conditions Notice.


To Contact Us: To contact us you may click on the appropriate link, email us, or just simply call us. Emails are usually answered within 48 hours and U.S. Mail requests are received by you within 3 to 7 business days.

To Request A Quote: Prior to placing an order, you may request a current quote and ask about quantity discounts by simply calling us or by sending us an email. All quotes are valid for 30 business days.

Orders: Orders may be in writing, placed by phone or electronically transmitted by email, shopping cart or Fax. Acceptance of your order is conditioned upon an agreement to hold us harmless by reason of manufacturing or delivery delays. All orders are subject to the cancellation and return policies of the DC Vending Discount. If paid by credit card, Buyer agrees to the terms of this Purchase Agreement in lieu of the Credit Card Company�s terms and shall be liable for all amounts due Seller, should the Credit Card Company reverse charges or fail to make full payment to Seller. Product and/or goods purchased are for a business purpose. Delivery and location of displays and/or product is the Buyer�s responsibility. All shipping rates quoted on shopping cart are for contiguous 48 States only. Orders from Alaska, Hawaii, U.S. Territories and foreign countries are subject to additional shipping and handling charges.

Payment: All orders must be paid in full prior to shipment unless other arrangements have been made and you have been credit approved by the DC Vending Discount.  You may prepay the freight charges at a savings or we will ship your order freight collect.

Payment of an order may be made by cashier�s check, certified check, business check, personal check, money order, bank wire transfer, or Western Union. If you wish to pay by Visa, Master Card, American Express, Discover Card you may do so through use of our shopping cart or by calling one of our representatives at 1(800) 822-8327. If you elect to make payment by personal check or business check you must allow time for funds to clear prior to shipment. Upon receipt of payment in full and purchase agreement, your order will be processed and shipped promptly. 
   
All customer checks returned by the bank for any reason shall subject the customer to a Thirty Dollar ($30.00) processing fee.

Shipment: Most orders are usually shipped within 3 to 7 business days and large
equipment or specialty items no later than 30 business days upon receipt of payment in full and a signed purchase agreement or electronic order form. In some cases the larger machines may take from 2 to 4 weeks for delivery because of factory production or type of freight handling. Goods are shipped via the best and least unless otherwise specified. Orders are usually shipped freight prepaid at a savings to the buyer and added to the invoice; otherwise the order will be shipped freight collect. It is the buyer�s responsibility to make acceptable arrangements to receive goods and his responsibility to inspect those goods and his responsibility to inspect those goods upon delivery. We take every precaution to be sure that your order arrives to you safely, promptly, complete and damage free. If upon receipt of order the buyer finds concealed damage, missing parts, or an incomplete order, the buyer must notify the freight carrier immediately to permit the freight carrier prompt inspection of the merchandise. All other damages or problems with order must be noted, in writing, when signing freight log or bill of lading. It is also the buyers responsibility to then contact the DC Vending Discount within 24 hours of any such damage, missing parts or incompleteness. DC Vending Discount does not accept any responsibility for damaged or lost freight. It is the buyers responsibility to file any damage and loss claims with the freight company.

DC Vending Discount is not responsible for delay in delivery due to causes beyond its control such as, by way of illustration and not of limitation, fire, strike, lockouts, embargoes, transportation delays, acts of God, war or other outbreak of hostilities, machinery breakdown, governmental regulation or like causes. We will endeavor to ship within the estimated time, but failure to do so shall not be cause for cancellation.

Delivery shall be made during normal business hours in accordance with customs and usages of the trade, and if customer desires to have delivery at any other time customer shall be responsible for the additional shipping and handling costs incurred by the freight company.

Products can only be shipped to the 48 contiguous states. We regret that we do not ship direct to Hawaii, Alaska and Puerto Rico or other foreign addresses. We will however ship to a freight forwarder contracted by you at any Miami locations.

The customer shall be responsible for any and all costs incurred by the DC Vending Discount in delivering merchandise requiring special handling.

If delivery of merchandise cannot be made by DC Vending Discount when same is due and ready because customers space is not available or customer for any reason is not then ready to accept or permit delivery, then customer shall be responsible for cost and expense of storage, any extra handling and labor incurred by DC Vending Discount. If paid by credit card an additional three percent (3%) fee will be levied upon the customer to offset the credit card fees charged to DC Vending Discount by the customers Credit Card Company.

Once the specified equipment is delivered to the Buyer,  the Sellers responsibility is completed.


Cancellations & Returns: The Buyer has 3 business days from the date that the order was placed. DC Vending Discount shall subject the customer to a cancellation or return charge equal to twenty percent (20%) of DC Vending Discount restocking costs and all of its shipping, handling and labor costs. If paid by credit card the customer will be credited only the difference between the original charge and the deductions as listed above. Upon delivery and acceptance of ordered and invoiced merchandise the sale is considered final with no further obligation, except for manufacturers warranties and guarantees, on behalf of the DC Vending Discount.

You must first email DC Vending Discount at dc@vendingdiscount.com to obtain a return authorization number. Please include a copy of your invoice with your return

Please INSURE your package, as we cannot accept responsibility for damages during transit. 

DC Vending Discount reserves the right to refuse to cancel or to accept the return for credit of all or any part of the merchandise ordered which has been manufactured or ordered specifically to meet the Buyers requirements, as set forth in the order and associated invoice.

DC Vending Discount also reserves the right to refuse for return any products that has been opened, partially or wholly assembled by customer, and not returned in its unopened original packaging.
 
Repairs: Customer should
 
Guarantees & Warranties: Our products are guaranteed and/or warranted by the manufacturer, from the date of receipt of equipment, to be free of defects in material and workmanship. During the guarantee and/or warranty period, any new merchandise that requires repair will be honored by the manufacturer or the manufacturer�s representative for a period of one year  covering all parts and refrigeration with the exception of labor. Used equipment is purchased by the buyer in as is condition, guaranteed to be clean and working, and comes with a 30 day parts warranty. Reconditioned or remanufactured equipment comes with a 120 day warranty on parts and a six month warranty on refrigeration. Buyers is responsible for the installation of defective parts.

Disputes:
Any dispute under this Agreement shall be settled by arbitration before the American Arbitration Association of Florida in accordance with their rules and procedures. Buyer shall be liable for any and all legal fees and monetary damages incurred by the Seller in the enforcement of this agreement. Judgment on the award of the American Arbitration Association may be entered in any court of competent jurisdiction. The laws of the State of Florida shall determine the interpretation of this agreement.

Financing: Equipment financing or leasing is available to qualified buyers contact if you wish to fill out an application.

Privacy Policy: DC Vending Discount is committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect any personal information you provide online: It is our policy that your personal information, such as your name, postal address, email address, and telephone number is private and confidential. This information will be used only to make sure that your order gets delivered to you in the timeliest manner possible and placed on company notification and promotional mailings list for which you will have the right to unsubscribe. We will never provide or sell personal information to third parties.

Customer Service: Our customer service department is available to serve you Monday through Friday, 7:30 a.m. to 4:00 p.m. eastern time. Our professionals will gladly assist you in any way possible, whether it be about equipment or just a simple question. We guarantee your full satisfaction and invite you to be part of our team of successful customers.

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